San Francisco: Joomla Hosting asked about the background of InMotion Hosting. Mike answered, "InMotion Hosting was founded in 2001 in Los Angeles, California with only 3 employees, a tiny office, and one server. Our founders had worked for other hosting companies in the past and had recognized that customer service was seriously lacking which they believed was a very important factor to make any business successful. So they founded InMotion Hosting on a customer centric model and set the lofty goal to change the industry."
Joomla Hosting asked Mike about the hosting plans offered by InMotion hosting. He replied, "The Business Class Hosting is really our core product for professionals starting out their businesses. The variety of options and features are geared toward their needs. For businesses on a higher volume and scale, we offer VPS hosting, where users can have some flexibility with their servers. Finally, for the high demanding businesses who need full control and adaptability, we offer dedicated servers."
He moved on to technical support saying, "Our philosophy on tech support is easy. To thrill every customer with our expertise, professionalism, availability, and honest desire to see them succeed. What this means is that we treat each and every customer as a human being."
In closing, Mike announced some news about their website, "We are in the process of launching a BRAND NEW updated website which is complete redesign of our old site. Other than that we are always working and improving our products and services. We do have a few big 'game changers' on the horizon but it is a little too early to give information on those plans but stay tuned and we promise they won't disappoint."
This interview is part of the JoomlaHosting interview category on their website. Other published interviews like the one with A Small Orange CEO, Douglas Hanna, can be found on their website.
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